Frequently Asked

No. All compounds sold by Helix Research are intended exclusively for in vitro laboratory research and analysis. They are not for human consumption, medical use, or diagnostic purposes. They have not been evaluated by any regulatory authority.

All our peptide compounds are synthesized to a minimum of 99% purity, verified through HPLC (High-Performance Liquid Chromatography) analysis. Each batch ships with a Certificate of Analysis documenting the exact purity percentage.

Yes. Every product ships with a COA that documents purity (HPLC), identity (mass spectrometry), molecular weight, and batch number. COAs are available for download directly from each product page.

Lyophilized peptides should be stored at -20°C in a dark, dry environment. Once reconstituted, they should be used promptly or stored at 2-8°C for short periods. Specific storage instructions are included with each product.

Our checkout is designed to accomidate everyone,You can pay via crypto (preferred) Or pay via bank transfer where WhatsApp then opens automatically with a pre-filled order manifest for you to send to our team for confirmation on Bank Details

Given the research-only nature of our products, we process orders through WhatsApp confirmation or cyrpto rather than online payment.

Yes. Enquire via the form at the bottom of Offers page.

Yes. Discount codes can be applied in the cart before checkout. Site-wide sales and promotional codes are also available periodically through our Offers And Updates or via Telegram Channel.

Orders are shipped in discrete, temperature-appropriate packaging with full tracking. Shipping costs are calculated and confirmed during the order confirmation process.

We ship to most countries where research chemical import is permitted. Please verify your local regulations before ordering. Contact us if you have questions about your region.

Due to the nature of our products, returns are handled on a case-by-case basis. If you receive a damaged or incorrect item, please contact us via WhatsApp immediately with your order number.

An account is not required to place an order, but creating one allows you to track order history, save wishlists, and access VIP pricing tiers if applicable.

VIP pricing is a special tier available to verified research institutions and repeat customers. Contact us to learn more about eligibility for VIP and wholesale pricing.